You have placed an order but finally the parasol you have chosen is too big for your terrace, or the color does not match your exterior? No problem. Contact our after-sales team by email: [email protected]. 1️⃣ Pack your package. Have your Belveo pr
We will proceed with your refund after our team has verified the products. It takes about 10 days from the receipt of your product(s) in our warehouse. The refund will be made either :. - By bank transfer - if you have used this payment method. - By
If the box is damaged we strongly invite you to take pictures before opening it, but feel free to open it anyway. Indeed, sometimes the boxes are damaged during transport but in reality the products remain in perfect condition. Therefore, check that
At Belveo, we want our customers to make the best possible choice when purchasing outdoor furniture. That’s why we offer a 100% refund on all sample orders in the form of a voucher, redeemable on our website belveo.fr. It’s easy to claim: just send u